Case study · DRCCMD 2026

Visitor and Queue System

Ministers, delegations and guests arrived at Palm Spring at the same time. Instead of a paper list and a long queue, every visitor carried a QR badge — one scan at the door, and the lobby screen welcomed them by name.

The lobby screen reading 08:51, waiting for arrivals, beside the registration desk and its team.
Nº 0108:51 — the lobby screen, waiting for the first arrivals.

The problem

A ministerial dialogue means many important guests arriving at once, each one to be checked against the guest list and welcomed properly. A paper list at the door turns that into a queue — and nobody inside knows who has already arrived.

How it worked

Two paths at the door, one welcome. Visitors already in the system went straight to the scan; everyone else was registered on the spot.

  1. Register on the spot

    At the entrance, the welcome team registers anyone who isn't in the system yet — right there at the desk.

    The welcome team at the desk with a visitor, the lobby screen behind them.
    IThe welcome desk at the entrance.

  2. The QR ID card

    Every registered visitor carries an ID card with their own QR code.

    Delegates wearing QR ID cards on lanyards.
    IIQR Code ID cards

  3. One scan

    Registered before the event or a minute ago, everyone meets the same moment: a phone scans the ID card and the visitor is checked in.

    A staff member scans a delegate's QR ID card with a phone.
    IIIA phone scans the ID card.

  4. Welcome on screen

    The lobby screen greets the visitor by name and photo, then goes back to waiting for the next arrival.

    IVFilmed at the event: scan, then welcome.

From the floor

Photographs from DRCCMD 2026 at Palm Spring. Select a photo to see it larger.

  • Check-in desk in front of the lobby screen.
    Nº 02Check-in desk in front of the lobby screen.
  • A delegate's badge scanned at the registration desk.
    Nº 03A delegate's badge scanned at the registration desk.
  • Badge and phone: checked in.
    Nº 04Badge and phone: checked in.
  • Checking in a delegate on arrival.
    Nº 05Checking in a delegate on arrival.
  • Scanning badges at the door.
    Nº 06Scanning badges at the door.
  • On stage at the Díli Regional Cooperative Conference.
    Nº 07On stage at the Díli Regional Cooperative Conference.
  • The desk, ready for the next arrival.
    Nº 08The desk, ready for the next arrival.
  • Keeping the line moving.
    Nº 09Keeping the line moving.
  • Check-in in the lounge.
    Nº 10Check-in in the lounge.
  • Alongside the ASEAN Cooperative Expo 2026.
    Nº 11Alongside the ASEAN Cooperative Expo 2026.

Behind the scenes

Made by Inovtec

The Visitor and Queue System and the official DRCCMD and ASEAN Cooperative Expo website were built by Inovtec — my team. We ran the system on site through the event and saw the mission through to a successful finish.

Studio
Inovtec
Built
Visitor and Queue System
Also built
Official DRCCMD & ACE website
Visit Inovtec (opens in a new tab)Visit cooptl.com (opens in a new tab)
The Inovtec team with H.E. Arsénio Pereira da Silva, Secretary of State for Cooperatives (SECoop), Timor-Leste.
Mission completeThe Inovtec team with H.E. Arsénio Pereira da Silva, Secretary of State for Cooperatives (SECoop), Timor-Leste.
Julião with the Inovtec team, running the system during the event.
Behind the scenesJulião with the Inovtec team, running the system during the event.

Under the hood

Django, Next.js, React Native and EXPO — the source is on GitHub.

View the code on GitHub (opens in a new tab)Back to all projects